At Malibu Wide Plank Shop, we understand that your beautiful new flooring is just the beginning of transforming your space. That’s why we’ve streamlined our delivery process to get your order to your doorstep as quickly and efficiently as possible, no matter where you are in the world.

Global Delivery Promise: We ship worldwide (excluding select remote areas in Asia and other regions) with two convenient shipping options to suit your timeline and budget.

Our Shipping Options

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Standard Shipping – $12.95

For customers who want their flooring faster, our standard shipping option uses premium carriers DHL or FedEx. Your order will be processed within 1-2 business days and typically arrives within 10-15 business days after shipping. Tracking information will be provided as soon as your order leaves our warehouse.

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Free Shipping (Orders Over $50)

For budget-conscious shoppers, we offer free shipping via EMS on all orders over $50. After our standard 1-2 day processing period, your order will arrive within 15-25 business days. This economical option maintains our commitment to quality delivery while helping you save on your flooring project.

What to Expect After You Order

  1. Order Processing (1-2 days): Our team carefully prepares your flooring materials for shipment, ensuring everything meets our quality standards before it leaves our Virginia Beach facility.
  2. Shipping Notification: You’ll receive an email with tracking information as soon as your order is on its way.
  3. Delivery: Our carriers will deliver your package to your specified address. For larger flooring orders, we recommend being available to receive and inspect the shipment.

International Delivery Considerations

For our international customers outside the United States:

  • All shipments include complete customs documentation
  • Any applicable duties or taxes are the responsibility of the recipient
  • Delivery times may vary slightly based on local customs processing
  • We cannot currently ship to select remote areas in Asia and other regions

Our Satisfaction Guarantee: If your flooring arrives damaged or doesn’t meet your expectations, you have 15 days from delivery to initiate a return. Please contact our customer service team at [email protected] for assistance.

Ready to Transform Your Space?

With our straightforward delivery options and commitment to quality service, getting premium flooring for your home has never been easier. Whether you’re a homeowner starting a renovation or a designer working on a client project, we’re here to ensure your Malibu Wide Plank flooring arrives safely and on time.

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Have questions about delivery? Our customer service team is always happy to help at [email protected] or by calling our Virginia Beach headquarters.